Pursuit's Take
RS’s Field Collection program is where IRS revenue officers make in-person contact with noncompliant individuals and business officials to enforce tax return filing and payment requirements. Sound processes for selecting cases are critical to maintain taxpayer confidence in the tax system and use federal resources efficiently.
GAO found weaknesses in the Field Collection program’s internal controls for case selection, including: program objectives are not clearly defined and communicated and documentation and assessment of case selection risks are inadequate.