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GAO: Identity Theft Services: Services Offer Some Benefits but Are Limited in Preventing Fraud 

March 1, 2017

Pursuit's Take

 

Private-sector and government entities that experience data breaches often provide affected consumers with identity theft services, which typically include credit monitoring, identity monitoring, identity restoration, and identity theft insurance. In response to data breaches in 2015, OPM awarded two contracts obligating about $240 million for identity theft services.

OPM provided duplicative identity theft services for about 3.6 million people affected by both of its 2015 breaches, and OMB has not explored options to help federal agencies avoid potentially wasteful duplication.

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