VA OIG: Review of Alleged Mismanagement at the Health Eligibility Center

September 1, 2015

Pursuit's Take

The VA Office of Inspector General (OIG) evaluated the merit of allegations of mismanagement at the Veterans Health Administration’s (VHA) Health Eligibility Center (HEC).

Specifically, OIG addressed these four questions:

  1. Did the HEC have a backlog of 889,000 health care applications in a pending status?
  2. Did 47,000 veterans die while their health care applications were in a pending status?
  3. Were over 10,000 veteran health records purged or deleted at the HEC?
  4. Were 40,000 unprocessed applications, spanning a 3-year time period, discovered in January 2013?

Media Coverage

RT: 35% of backlogged VA healthcare applicants died waiting for benefit approval

Read the full report Artboard 1