Pursuit's Take
Since 2005, USCIS has worked to transform its paper-based processes into an integrated and automated immigration benefits processing environment. As the DHS OIG previously reported, past automation attempts have been hampered by ineffective planning, multiple changes in direction, and inconsistent stakeholder involvement.
USCIS now estimates that it will take three more years—over four years longer than estimated—and an additional $1 billion to automate all benefit types as expected.
Media Coverage
ABC News: DHS Watchdog Says Stalled Immigration System May Be Security Risk
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