The Department, U.S. Customs and Border Protection (CBP), and U.S. Immigration and Customs Enforcement (ICE) are facing significant challenges in identifying, recruiting, hiring, and fielding the number of law enforcement officers mandated in the Executive Orders. Neither CBP nor ICE could provide complete data to support the operational need or deployment strategies for the additional 15,000 additional agents and officers they were directed to hire. Although DHS has established plans and initiated actions to begin an aggressive hiring surge, in recent years the Department and its components have encountered notable difficulties related to long hire times, proper allocation of staff, and the supply of human resources.
Proper workforce planning is needed to ensure correct staffing levels, ratios, and placements, and to guide targeted recruitment campaigns. Conversely, inadequate workforce planning will likely undermine the ability of CBP and ICE to achieve hiring mandates and perform mission essential duties and functions.Read the full report